Question 1

How much space do I need to set up the sleepover tents?

Accepted Answer

The total footprint of each setup—including the tent, mattress, and breakfast tray—is approximately 3 feet wide by 8 feet long. Tents are typically arranged side by side or facing each other, depending on the available space.

Question 2

What are the dimensions of the mattresses you use?

Accepted Answer

Inflatable Mattresses: Length: 6 ftWidth: 2.25 ftThickness: 5 in

Question 3

How do I book a sleepover party hire package?

Accepted Answer

Pease e-mail us to contact@thesleepoverco.com with your request and we will reply back with a quote. You can also contact us at 713 332 2529.

Question 4

Do you require a deposit

Accepted Answer

Yes – a 50% deposit is required upon booking. Payment of the deposit secures your party date and preferred theme. Remaining balance is due by the time of delivery (before set up).

Question 5

What areas do you serve?

Accepted Answer

We serve Houston, TX and the surrounding areas, as well as the Bay Area, CA and its neighboring communities.

Question 6

Is the linen washed after every use?

Accepted Answer

Absolutely! All linens and teepee covers are laundered after each hire using sensitive washing detergent. Mattresses, pillows and decorative items are always disinfected after every use.

Question 7

Do I need to wash the bed linen before it is collected?

Accepted Answer

No – we will take care of all the cleaning.

Question 8

Are pillows provided?

Accepted Answer

No – children need to bring their own pillows.

Question 9

Are the teepees waterproof?

Accepted Answer

No, they are not.

Question 10

Is delivery and set up included?

Accepted Answer

No. Delivey, set up, style and pick up are subject to a delivery fee (depending on party location).

Question 11

Can I add on additional sleepover tents if I want to cater for more than 4 children?

Accepted Answer

Absolutely, just let us know and we will add extra tents to your order for an additional charge.

Question 12

Can I hire teepees for more than one night?

Accepted Answer

Yes. Simply make a note with your inquiry.

Question 13

Do you cater for less than 4 children?

Accepted Answer

We can, however, the minimum basic price for four tents will apply. You are also welcome to pick up the tents yourself, in which case a security deposit will be held until items are returned.

Question 14

When is drop off and set up?

Accepted Answer

Delivery and set up will be completed no later than 3 hours prior to the commencement of the party (on the day of the event). We will pick up the next day.  We generally allow 1.5-2 hours for party setups and up to an hour for pack downs (based on 4 tents).

Question 15

What forms of payment do you accept?

Accepted Answer

We currently accept Zelle and ACH bank transfers.

Question 16

What is your cancellation policy?

Accepted Answer

A minimum of 14 days notice must be given for requests to change the date of the booking. A request to change dates within 14 days of booking will be denied. In the event of cancellation, we reserve the right to keep the 50% deposit.

Question 17

Can the children eat in their tents?

Accepted Answer

We kindly ask you to be mindful of what kids are eating and drinking to prevent stains in the tents and linens. No eating or drinking inside the tents, please make sure kids use the food trays.

Question 18

What additional policies and terms should I be aware of?

Accepted Answer

Upon receipt of your Booking Request, we’ll send you our Hire & Purchase Agreement for you to review and sign in order to book with us. You will then be required to pay the 50% deposit to secure your date.

FAQs

Frequently Asked Questions